Frequently Asked Questions

KABE Learning offers online Chinese classes for children and teens aged 3 to 18. Explore playful activities for ages 3–8, stories and everyday conversation for ages 9–12, and age-relevant conversation topics for ages 13–18. Activities are adapted to experience, including older beginners. Lessons are 25 minutes long.

Yes! KABE Learning offers fully dedicated, separate online pathways for both Mandarin (Putonghua) and Cantonese. Parents can choose a single track, or split classes between both streams if the child has a diverse heritage background.

Absolutely. KABE Learning welcomes children of all proficiency levels. We offer customized curricula starting from complete beginners (where families speak no Cantonese or Mandarin at home) up to heritage speakers who understand the language but need support speaking fluently and building vocabulary.

We accommodate both! In our Cantonese stream, we generally teach Traditional characters alongside Jyutping to support colloquial heritage speech. In our Mandarin stream, we accommodate both Simplified characters (standard in Mainland China and Singapore) and Traditional characters (standard in Taiwan and Hong Kong), depending on your family's background and goals.

KABE Learning provides two flexible formats: Private 1-on-1 tutoring (ideal for custom paces, specific school preparation, or heritage conversational needs) and Small Group classes (2 to 5 students, suited to siblings, friends, and cooperative language games). The team confirms suitable teachers, group availability, and times during your enquiry.

All tutoring lessons are held online via Zoom in secure digital classrooms. KABE Learning coordinators send a private, password-protected Zoom link directly to parents prior to each session, ensuring a safe and distraction-free learning space.

Yes, consistency is key to building trust and speaking confidence. Your child will be matched with a dedicated teacher who will lead their lessons every week. If your teacher is ever unwell or on vacation, we will coordinate a qualified substitute or reschedule the class in advance.

Contact our team to cancel or reschedule a lesson. Cancellation does not result in a refund; parents can reschedule the cancelled lesson for a later time, subject to teacher and timetable availability.

Our core classes are kept to a 25-minute limit to prevent screen fatigue. We do not assign mandatory, heavy homework. Instead, we offer optional, play-based worksheets, coloring pages, or short audio clips for kids to review naturally between lessons if they choose.

KABE Learning offers highly flexible slots globally. Lessons are available after-school on weekdays, as well as throughout the day on Saturdays and Sundays. Tutors coordinate schedules to accommodate family time zones across North America (Eastern, Central, Mountain, Pacific) and Europe.

KABE Learning matches your child with a native Cantonese or Mandarin speaker following teacher vetting and interviews. We consider your child’s interests, language experience, goals, and availability during teacher matching.

We don't just assign any tutor. During your initial consultation, we learn about your child's personality (shy vs. active), language levels, hobbies (like sports or drawing), and preferred dialect/accent. We then match them with the teacher whose personality and style best align with your child.

Your child needs a stable internet connection, a quiet learning corner, and a device equipped with a webcam and microphone. A laptop, desktop computer, or tablet (iPad) with the free Zoom application installed works perfectly.

Trial lessons are paid. No payment is required to request a lesson. Our team confirms the fee, tutor, and available times before you book. Private and small-group options can be discussed during matching.

No. You can pay for lessons separately without a long-term contract. To qualify for the referral offer, buy four or more paid regular 1-on-1 lessons for one eligible new student in a single purchase. Choose either a trial lesson or the referral offer. Our team confirms the purchase and fees before payment. Cancelling a booked lesson does not provide a refund, but you can arrange to reschedule it for a later time, subject to applicable consumer rights.

Complete our trial request form. Our team will reply by email within 1 business day to discuss your child’s goals, pricing, teacher matching, and a suitable lesson time. Submitting the form is an inquiry, not a confirmed booking, and no payment is collected on the form.